Personalize this beautiful heart necklace with your favorite photo! The photo will be laser etched onto the front of the pendant. It's a precious keepsake that will be cherished forever ♡
IMPORTANT:
For best results, please send us a high resolution, clear photo of 1-2 persons or 1-2 animals. And please send us the original photo, not cropped. See our last product photo for several examples. ❤️That's it!
PRODUCT DIMENSIONS
Necklace: 18-22” (45-56cm) adjustable
Heart Pendant: 31mm x 34mm
MATERIALS
-
All our products are made from 316L Surgical Grade Stainless Steel. This type of steel is both strong and very shiny! It's commonly used in body piercings and other quality jewelry products as it offers low reaction rates and doesn't tarnish easily.
-
Gold products are plated with Real 18K Gold, using a high quality electroplating process that means it doesn't rub or flake away easily.
-
We do not use any paper or stickers to place designs onto our products!
HOW LONG DOES IT TAKE TO RECEIVE MY PRODUCT?
Typically, it takes about 7-14 business days for our products to be produced and sent out. Once shipped, USPS will deliver continental US orders in 3-5 business days. The delivery time frame of other countries is about 10-15 business days.
Please note that during the holidays our production time may vary.
CAN I CHANGE THE DESTINATION COUNTRY OF MY ORDER?
After your order has been sent out, you may not change your shipping address.
SHIPPING FEE AND SHIPPING TIME:
We provide Free Shipping for orders over $89 Worldwide.
There are several logistics methods：
POSTAL DELIVERY：20-25 Business Days (excluding processing time). Shipping Fee: $13.99
STANDARD DELIVERY: 7-15 Business Days (excluding processing time). Shipping Fee: $19.99
EXPRESS SHIPPING(Applicable only in the United States): 5-8 Business Days (excluding processing time). Shipping Fee: $26.99
HOW WILL I KNOW MY ORDER HAS SHIPPED?
You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 5 business days to process before they are shipped due to customized work involved. Once you have received this email please allow 24-48 hours for your tracking number to update with USPS.
Please keep in mind delivery dates may change due to inclement weather conditions or holidays.
DO YOU SHIP INTERNATIONALLY?
International shipping is available currently.
NOTE: All prices on our site are USD. Once you complete your transaction, it will charge your card in your respective currency.
PLEASE NOTE:
If your personalized product was remade, your order might be delayed. Only those items that passed the quality inspection process can be sent out, with our standards and aim to supply you with a perfect gift.
At this time, we do not ship to APO/FPO addresses or college dorms. Shipments to Alaska, Hawaii, or Puerto Rico may exceed normal delivery time.
Expedited shipping is not offered to P.O. Box shipping addresses.
We do not offer overnight shipping.
If you have any questions, please feel free to contact us via email: [email protected]